Sign-in to Stratus (www.gtpstratus.com) is working normally again. Between about 12:50 PM CT and 1:30 PM CT (17:50 to 18:30 UTC) on October 7, 2026, users could not sign in.Cause: An authentication credential that Stratus uses to complete sign-in with our identity provider expired. After that point, every sign-in failed at the final step.Resolution: We replaced the expired credential and applied it to the production servers. Sign-in has succeeded since about 1:31 PM CT (18:31 UTC) and we have seen no further errors. Impact: All sign-ins to production Stratus failed during that window, about 40 minutes. Users with an existing active session were not logged out by this issue. There was no data loss, and we have found no security impact.
This incident has been resolved.
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